AI front desk
Answers routine calls 24/7 — nights, weekends, while you're on a roof. Qualifies the job, routes emergencies differently, books into your schedule, and escalates instead of guessing.
AI systems for service businesses
Never miss the call that becomes the next job.
RTL builds and manages practical AI systems that answer customers, book estimates, follow up on quotes, and hand the conversation to you when human judgment matters.
Answers every call
Books the estimate
Follows up automatically
Incoming call demo
Ready
Hi, our water heater is leaking. Can someone come out today?
Absolutely. I can check the service window and get the right details for the technician.
After 3 would be best. It's in the garage.
I have a 3:30–5:00 arrival window. I'll book it and text your confirmation now.
Estimate visit bookedToday · 3:30–5:00 PM · Summary ready for the technician
Keep doing the work. Let the system handle the chase.
A ChatGPT tab does not answer the phone, book the job, or follow up on a quiet estimate. RTL connects the tools, sets the rules, tests the handoffs, and keeps the whole system running.
Lead follow-up
Keeps new inquiries and open quotes moving with timely, consistent outreach — day 1, day 3, day 7 — that still sounds like your business.
Review engine
Automatic review requests after every job with a direct link, and AI-drafted responses to every review for one-tap approval. Reputation is jobs.
Estimate assistant
Turns job notes, photos, and timelines into cleaner scopes and faster customer communication — with your approval where it counts.
Back-office automation
Removes repetitive admin from intake, reminders, invoicing nudges, and internal handoffs.
Done for you, managed with you
You own the relationship. We own the complexity.
No software scavenger hunt. No nights lost connecting tools. No guessing whether the system still works after launch.
Map the leak
We find where calls, leads, quotes, and handoffs are falling through today — and put money math on it.
Build the system
We configure the workflow around your actual services, schedule, rules, and escalation path — including trade-specific intake scripts.
Run and refine
We monitor performance, maintain the tools, and improve the system as your business changes. One throat to choke, one invoice.
AI Starter Kit
Start where missed calls turn into missed revenue.
The Starter Kit gives a local service business a working customer-response system — not another dashboard to figure out. Front Desk plus one more product, installed, trained, and managed.
See everything it includesThe math sells itself.
We quantify your missed calls before quoting — sell the math, not the tech.
20–30%
of contractor calls go to voicemail — and most of those callers dial the next business on the list.
$9,600
recovered per year from one extra booked job a month at $800 average value.
< 30 days
typical payback on the managed cost — the audit proves it with your own numbers first.
Government consulting remains core
Built to serve small businesses and public-sector missions.
RTL Consulting brings disciplined execution, process improvement, and program support to government customers — while applying the same operational rigor to AI systems for commercial clients.
Process improvement
Program support
Construction management support
QA & inspections
Compliance & contracts
SBA
Certified VOSB + SDVOSBVeteran-owned and service-disabled veteran-owned small business
LSS
Lean Six Sigma Green BeltProcess improvement as a U.S. Air Force veteran
20+
Two decades in governmentPractical understanding of public-sector operations and accountability
ID
CAGE 13D61 · UEI X699T6QVJ549Registered federal contracting identifiers
See what your business could stop doing by hand.
Bring one bottleneck — a missed-call problem, slow quote follow-up, or repetitive admin task. We'll show you what a practical first system looks like, starting with a free AI Audit.